• Free Shipping
  • Cash On Delivery
  • 100% buyer protection
  • Call +91-8040951505 (10am to 6pm, Mon-Sat)

FAQs

1. Can you tell me more about Bracevor Mobile cases?

Bracevor is a one stop store for stylish mobile cases and covers. Our collection of mobile cases are carefully handpicked with a goal to provide fashionable designs to our customers. Online shopping can be a hassle from the time you make a payment until you receive it.

We process your orders fast, handle your shipping through reliable courier partners and facilitate easy replacements or returns to ensure you have a smooth experience. Additional our payment offers buyer protection that will ensure that we don't get paid until you receive the item.

2. What are the payment options?

You can make a payment via credit card or debit card or net banking. Additionally, we offer Cash on Delivery (nominal service charge of Rs 50 will be levied by the courier) to more than 10000 pin codes across India. 

Our payment gateway offers  100% Buyer protection that will ensure that we don't get paid until you receive the item. Additionally, you get a 2% cash back on your purchase.

3. What happens after I place an order?

After you place an order, you will receive an email notification confirming the order. Your order will be processed and despatched within 1 working day. Courier transit time usually averages between 2-4 working days depending on your exact shipping address. In rare occasions, there may be additional delay due to bad weather, strikes, non-availability of customer phone number, incorrect shipping address, etc. To avoid transit delays, please ensure that your shipping address is accurate and provide a working Phone number.

4. Which Courier services do you use?

We ship our orders through premium and reliable courier partners like Fedex, Aramex, Delhivery. Additionally, we use other courier services if your shipping address is not covered by these partners. We reserve the right to choose our own courier partner depending on service availability and despatch speed.

5. What happens if I receive a damaged item?

At Bracevor, we ensure that we use only premier courier partners to despatch your order and minimize chances of damage. However, when you receive the item, kindly open the item and check for damages. If the item is found broken, please make sure that you mention it to the courier personnel and write 'received in damaged condition' during acknowledgement. Additionally, report us back to us (please call  080-4095-1505). We will take action to immediately resolve your problem. 

6. What if I changed my mind and want to return or exchange the item? 

No problem. If you change your mind after receiving the item and want to return or exchange the item, we facilitate easy returns. Please ensure that your retain the item in its original condition and packaging that you received it in and kindly contact us. We will be happy to take care of your request.

7. Got a question that is not addressed here?

Click here to contact us by phone or email or web form.

 

 

Copyright © 2017 Bracevor
Sale

Unavailable

Sold Out